Global Resolutions LLC develops dispute and complain resolution systems for businesses and government. We have experience developing such dispute resolution methods for governmental programs involving Medicare beneficiary complaints, vocational rehabilitation services qualification disputes as well as developing employment dispute resolution methods to manage employee disputes.
What is a Dispute/Complaint Resolution System?
As a means to collaboratively resolve disputes with patients, clients, employees, etc., businesses and governmental programs have developed private methods to receive disputes and complaints and promote voluntary resolution of the issues involved. Typically such a system will have a dispute or complaint resolution coordinator who manages the program and provides feedback to the organization to keep track of such disputes and offer ways through training or changes in policies to reduce the number of complaints that arise.
What are some of the specific dispute/complaint methods used?
While each program established may vary according to the needs of the programs, dispute resolution methods may include the following:
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